Frequently Ask Question

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VanillaBali is located in Bali and is also officially registered in Indonesian government under PT. Vanilla Beans Indonesia. Our company’s main business is marketing Indonesian vanilla beans. We process Vanilla planifolia naturally, as a result it becomes premium vanilla beans suited to the market preferences. With our standards and quality, our company is willing to ship worldwide by the international standards of regulation.

We Serve the delivery of Indonesia Vanilla Beans to all destination country in the world. As long as your country has shipping services such as DHL, UPS and FEDEX. or based on your request.  We Export with the regulation of the country of destination and attach the quarantine certificate, So we ensure that our products pass the health test and will not cause the problems in your country (customs).

For delivery to Indonesia we use regular or one day shipping. So just only 1 day the goods will arrive at destination, For other countries it depends on you, we will offer the fastest and safest shipping without ignoring the quality of our products, and off course the international express delivery is including tracking number and insurance coverage

The shipping cost is determined by the quantity for your order, The more will be cheaper, Please Contact us to find out the shipping price in your country

For indonesia we provide Local Bank (BNI, BCA, PERMATA), for international customers we serve all major debit and credit card with PAYPAL and local bank in where we have branch offices like in London, USA, Singapore, South Korea, Japan, Hong Kong, so is very easy for you to do business with us with all these facilities.

Yes You can negotiate with us about the price, time of delivery, special order or the packaging

our products come from indonesia, especially from Bali. Indonesia has the perfect land and weather conditions to produce the best quality of vanilla beans, and also we provide special treatment to keep making the quality always same.

Your vanilla beans will come embossed vacuum sealed. They are sealed that will ensure freshness for weeks and even years.
Each package also contains our signature label, details of product and quick storage instructions.

Premium vanilla beans from Vanillabali can last up to a couple of years. It is recommended you purchase the quantity you intend to use within 3 months – 2 years.

Yes, absolutely. This is what we recommend if you are looking for exceptional gourmet quality vanilla extract.
vanilla beans are called prime, or gourmet beans. They are oily, and retain their moisture. The better flavor profile of the vanilla beans makes for a richer, more flavorful, higher quality vanilla extract. This is why so many gourmet bakers insist on extracts made with premium best quality vanilla beans.

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Interested customers are invited to contact us to enquire on current prices and further information about our product.